How do I change my name?

Modified on Tue, 21 Mar 2023 at 09:36 AM

To view your Member Number, log in to Online Banking and follow the steps below.

  1. Go to the Self-Service tab and click on Request Center* 
  2. Select Name Change
  3. Click Edit and enter the new name, then click Next
  4. Select the Reason for the name change, and upload supporting documents, then click Next
  5. Select the type of Government Issued ID that shows your new name, enter the details, and upload the ID image, then click Next
  6. Review the changes, check off the box and click Done

Your name change request will be reviewed and you will receive an email confirmation once it is approved and updated. If you would like new cards or checks with the updated name, please send us a Secure Email. 

If the supporting documents and ID are not sufficient to update your name, you will receive an email advising of the rejection. 

*Please confirm Third-Party Cookies and Pop-Ups are allowed when accessing the Request Center

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