External Accounts can be used for External Transfers and Loan Payments. If the account is added under External Transfers it can be used for a Loan Payment and vice versa.
To add an External Account, complete the following steps.
- Log in to Online Banking
- Go to the Pay & Transfer tab and click on Pay My Loan Using a Non-Affinity Account or External Transfer
- If you do not have a loan, you will receive an error when clicking on Pay My Loan Using a Non-Affinity Account
- If you do not have a checking or savings account, you will receive an error when clicking on External Transfer
- Click on Manage External Accounts
- Click on Add an Account
- Choose the Account Type
- Enter the Bank Name or 9 Digit Routing Number
- Enter the External Account Number twice
- Click Continue
- Verify information and click Continue
- Your account may be instantly validated. If not, you will be prompted to initiate Trial Deposits
- Trial Deposits will be sent to this account to be received the next business day (cutoff time is 4:30pm)
To validate an External Account, complete the following steps.
- Check your External Account for two small deposits, make note of the amounts
- Go to the Move Money tab and click on Pay My Loan Using a Non-Affinity Account or External Transfer
- If you do not have a loan, you will receive an error when clicking on Pay My Loan Using a Non-Affinity Account
- If you do not have a checking or savings account, you will receive an error when clicking on External Transfer
- Click on Manage External Accounts
- Click on Validate Account
- Enter the two trial deposit amounts
- Click Continue