How do I add an External Account?

Modified on Tue, 24 Jan 2023 at 12:19 PM

External Accounts can be used for External Transfers and Loan Payments. If the account is added under External Transfers it can be used for a Loan Payment and vice versa. 


To add an External Account, complete the following steps.

  1. Log in to Online Banking
  2. Go to the Pay & Transfer tab and click on Pay My Loan Using a Non-Affinity Account or External Transfer
    • If you do not have a loan, you will receive an error when clicking on Pay My Loan Using a Non-Affinity Account 
    • If you do not have a checking or savings account, you will receive an error when clicking on External Transfer
  3. Click on Manage External Accounts
  4. Click on Add an Account
  5. Choose the Account Type
  6. Enter the Bank Name or 9 Digit Routing Number
  7. Enter the External Account Number twice
  8. Click Continue
  9. Verify information and click Continue
  10. Your account may be instantly validated. If not, you will be prompted to initiate Trial Deposits
  11. Trial Deposits will be sent to this account to be received the next business day (cutoff time is 4:30pm)


To validate an External Account, complete the following steps.

  1. Check your External Account for two small deposits, make note of the amounts
  2. Go to the Move Money tab and click on Pay My Loan Using a Non-Affinity Account or External Transfer
    • If you do not have a loan, you will receive an error when clicking on Pay My Loan Using a Non-Affinity Account 
    • If you do not have a checking or savings account, you will receive an error when clicking on External Transfer
  3. Click on Manage External Accounts
  4. Click on Validate Account
  5. Enter the two trial deposit amounts
  6. Click Continue



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