How do I edit, cancel, or stop a bill payment?

Modified on Tue, 24 Jan 2023 at 12:18 PM

To Edit or Cancel a Scheduled Payment:


  1. Log in to Online Banking, click on Pay & Transfer, then Bill Pay
  2. On the right there is a list of Scheduled Payments under the My Payments tab. 
  3. Click on the pencil icon to edit a payment or the X icon to cancel a payment. 
  4. If the payment is recurring, you will have the option to edit / cancel the next payment, or the series.


  1. In the Mobile Banking App, click on Pay & Transfer, then Bill Pay
  2. On the top, click on Scheduled
  3. Choose the payment you wish to edit or cancel. 
  4. To edit payment, click Edit on the top right corner. To cancel a payment, click Cancel Payment in the middle of the screen. 
  5. If the payment is recurring, you can only edit or cancel the next payment. To edit or cancel the series, you will need to access Online Banking.


To Edit or Cancel an Automatic Payment:


  1. In Online Banking, click on Pay & Transfer, then Bill Pay
  2. Locate the payee with the automatic payment and click on Options, then Automatic payment. 
  3. To edit the Amount, enter the new amount and click Update.
  4. To edit the frequency or dates, Turn off the automatic payment, then set up a new one.
  5. To edit the funding account, Turn off the automatic payment, then set up a new one.
  6. To cancel the automatic payment, click Turn off in the top right.


To Stop a Processed Payment:


First, View Payment History to see the delivery method and status of the payment. 

  • If the payment was sent Electronically, there is not an option to Stop it. Please contact your payee and request a refund. 
  • If the payment was sent as a Check and the status is Cleared, there is not an option to Stop it. Please contact your payee and request a refund. 
  • If the payment was sent as a Check and the status is Sent, a Stop can be placed. To place a Stop Payment, click on New Message and provide the payee name, amount and the date.  

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